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Housing Counseling Agency

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Errol Maurice, Coordinator

emaurice@nlhhc.org
Address: 234 State Street, New London, CT
Phone: (860) 501-9900

Walk-In Support
Monday to Friday, 9:00 AM – 4:00 PM

Rising housing costs have left many lower-income community members struggling to maintain stable housing. The New London Homeless Hospitality Center's Housing Counseling Agency (HCA) offers targeted programs to support these individuals, aiming to help them remain housed and navigate the affordable housing crisis.

Core Services Offered:

  • Budget Counseling: Helps tenants prepare budgets and develop financial plans.

  • Tenant Rights Education: Increases understanding of tenant rights and responsibilities, especially for those facing eviction.

  • Income Support: Assists households in accessing benefits (including rental assistance) or improving employment.
     

Addressing Inequities in Homeownership

Historical barriers to homeownership, particularly for communities of color, can be mitigated through:

  • Flexible mortgage financing assistance.

  • Down payment assistance.

  • Comprehensive education on the home-buying process.

 

Key Programs

1. UniteCT
Provides rental relief to prevent eviction. Includes the Moving Assistance Program for verified homeless individuals or those with eviction stipulations. Funded by the Department of Housing.

2. Rental Counseling
One-on-one guidance for housing stability, including landlord communication, budgeting, and action plans.

3. Homeownership Counseling
Monthly workshops on:

  • First-Time Homebuying

  • Foreclosure Prevention and Mitigation

4. Pre-Purchase Counseling
Personalized counseling for the entire home-buying process, including budgeting, credit management, and action planning.

5. Mortgage Delinquency Assistance
Financial coaching to:

  • Understand default consequences.

  • Explore loss mitigation options.

  • Develop repayment plans and restructure debt.
     

Educational Workshops

Fair Housing Advocacy
Workshops on fair housing rights, rent commission complaints, and senior support. Public presentations available upon request.

Pre-Purchase Homebuyer Education
Covers all aspects of home buying, including:

  • Budgeting

  • Mortgage pre-approval

  • Offer and closing processes

  • Foreclosure prevention

Successful Tenancy Workshop
Focuses on:

  • Budgeting for rent

  • Tenant-landlord rights

  • Eviction prevention
     

Financial Fitness
Teaches personal finance skills, including saving, investing, and credit management.

 

 

Success Stories

Over recent months, HCA has helped hundreds of individuals avoid eviction and stabilize their housing.
 

Deborah (Groton, CT): “My landlord reduced my rent increase and allowed me to stay after your help. Thank you!”

Cristina (New London, CT): “After being homeless, I now have my own apartment – my Taj Mahal! Thank you!”

Kathianna (Groton, CT): “Thank you for explaining my options and helping me. I’m forever grateful.”

Glenda (New Britain, CT): “You allowed me to breathe again. Thank you for your support.”

 

How to Support

If you’ would like to support HCA’s efforts, please consider making a tax-deductible donation:

Together, we can eradicate homelessness and ensure stable housing for our community.

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Administrative Offices
727 Bank Street
New London, CT 06320

860-439-1573

 
Program Offices & Shelter
325 Huntington Street
New London, CT 06320
info@nlhhc.org

860-501-9900

© 2025 New London Homeless Hospitality Center

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